How to lead being an introvert

Interview with Fritz Lehmann

How do you know if you are an introvert?
Is it possible to lead successfully even as an introvert?
Do you know how to be successful being an introvert?

People who are introverted tend to be inward turning, or focused more on internal thoughts, feelings and moods rather than seeking out external stimulation. They tend to be more quiet, reserved, and introspective. Unlike extroverts who gain energy from social interaction, introverts have to expend energy in social situations.

Now, how is it possible for introverted leaders to succeed in the workplace? In today’s episode, I discuss with Fritz these key points:

• How to assess yourself if you’re an introvert
• What are the strengths as introverts, which you can use to your advantage in terms of leadership
• Tips on minimizing limitations being introverts
• Some mindset shifts which we need to make as introverts to become leaders

Fritz Lehman

Chief Operating Officer at Zencos

Fritz is passionate about taking care of the customer and brings more than 30 years of experience in solution sales, delivery, and support.  Since joining Zencos in 2018, Fritz is working to continue accelerating corporate growth while maintaining the customer experience that Zencos is known for. As COO, Fritz uses his broad customer experience to ensure that both growth and customer experience go hand in hand.

For more than 30 years Fritz has been passionate about taking care of the customer and brings experience from his varied roles in all aspects of solutions sales, delivery and customer support. An accomplished public speaker, Fritz has been a keynote speaker at conferences in Brazil, Chile, China, Italy, Japan, South Korea, Singapore, Spain, and the United States where he spoke to his expertise of analytics, leadership and customer experience.

Fritz holds a Bachelor’s degree in education from the University of Oklahoma.  Before retiring from SAS Institute in 2018, Fritz served as Executive Vice President and Chief Customer Officer.  Outside of the office, Fritz has been committed to service through philanthropic work with organizations including the Food Bank of Central & Eastern North Carolina and Dress for Success.  While at SAS, he helped establish a program to support the food bank, helping SAS to become the food bank’s second-largest volunteer organization.